SMS Consent & Opt-In

This page describes how Stantinel collects consent before sending SMS messages to users and their designated emergency contacts.

What Messages We Send

Stantinel sends SMS messages for the following purposes only:

Missed check-in alerts — If you miss a scheduled safety check-in, you receive an SMS notification so you can confirm you are safe.
Emergency contact alerts — If a check-in is missed and escalation is triggered, your designated emergency contacts receive an SMS alert.
All-clear notifications — When an alert is resolved, contacts who were notified receive a follow-up confirmation.

Stantinel does not send marketing, promotional, or advertising messages.

Message Frequency

Message frequency varies based on your check-in schedule and whether check-ins are missed. Typical frequency is 0–5 messages per month. Messages are only sent when a safety event occurs.

How We Collect Consent

Users provide explicit opt-in consent during the phone number verification flow within the Stantinel mobile app. Before verifying their phone number, users are shown the following disclosure:

"By verifying your phone number, you consent to receive safety alert and check-in reminder SMS messages from Stantinel. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. If you do not consent to receive SMS messages from Stantinel, do not add/verify your phone number."

By proceeding with phone verification, the user consents to receive SMS messages as described above.

In-App Screenshots

English

Español

Stantinel phone verification screen (Spanish) showing SMS consent disclosure

Opt-Out

You can opt out of SMS messages at any time by:

Replying STOP to any message from Stantinel
Removing your phone number from your profile in the Stantinel app

After opting out, you will receive one final confirmation message and no further SMS messages will be sent.

Help

Reply HELP to any Stantinel SMS for assistance, or contact us at [email protected].

Rates

Message and data rates may apply depending on your mobile carrier and plan. Stantinel does not charge for SMS messages, but your carrier may.

Effective as of 2026-03-10